The unprecedented COVID-19 pandemic has had a significant disruption in the way the world operates. Income streams across all industries have either been scaled down or totally wiped out. The education sector has been affected after the government ordered learning institutions to be shut down Where an institution had ICT infrastructure in place, teaching shifted to online platforms. Strathmore transitioned to remote learning albeit with a significant level of resource reallocation. A new semester for 2020/2021 academic year began online on April 20th 2020. The University also welcomed first-year students with orientation taking place online, notwithstanding the logistical challenge of ensuring that every new student received a new laptop
